Your membership, maximised

PfH membership is open to all social housing providers across the UK, including housing associations, local authorities, ALMOs and other registered providers. Over 1,100 organisations currently benefit from PfH’s frameworks, technology and expertise, supporting organisations of all sizes from small community housing providers to large national groups. If you’re responsible for housing management, maintenance, development or tenant services, membership provides access to procurement frameworks, the Quantum spend management platform, consultancy services, and dedicated account management. Members gain quick, compliant access to over 30 frameworks and Dynamic Purchasing Systems, connecting you with 350+ pre-vetted suppliers ranging from national enterprises to local SMEs and VCSEs.

PfH provides quick, compliant access to over 30 frameworks and Dynamic Purchasing Systems (DPS). These procurement solutions connect social housing organisations with 350+ expert suppliers that have been pre-vetted and are ready to support efficient, safe delivery of housing projects. The supplier base includes national enterprises, local SMEs and VCSEs, offering flexible options for mini-competitions or direct awards. PfH has been working in partnership with Housemark, NHF and CIH for over 20 years to help deliver better outcomes for residents. Members can access frameworks covering responsive repairs, void property services, telecommunications, digital inclusion, and innovative housing solutions through the SHED frameworks.

Quantum is PfH’s spend and contract management platform designed to help social landlords unlock more value from every contract. It addresses the challenge of value leakage that occurs when managing significant spend through multiple suppliers, where maintaining pricing, managing KPIs or tracking social value becomes difficult. By bringing together contract data, spend analysis, and supplier performance in one place, Quantum provides clarity and control to make smarter decisions, reduce risk, and deliver better outcomes for residents. The platform helps organisations move away from reliance on spreadsheets or supplier-delivered management information, giving greater control, transparency and insight. PfH members have already saved an estimated 20,000 working days and £7 million using Quantum.

PfH members have achieved substantial savings through the procurement frameworks and services. With over 20 years of expertise supporting social housing procurement, PfH has procured £400 million worth of goods and services, creating over £32 million in savings for members. Additionally, members using the Quantum spend and contract management platform have saved an estimated 20,000 working days and £7 million. These savings come from PfH’s ability to de-risk spend and leverage buying power through optimised supplier relationships, combined with strategic guidance that prevents project overruns and mitigates regulatory risk. The organisation currently supports over 1,100 housing organisations across the UK.

PfH’s consultancy services provide bespoke support from sector specialists with extensive category knowledge across four key areas. Services include maturity assessments, strategic reviews, outsourced procurement, and supplier engagement. The consultancy team delivers specialist procurement advice, hands-on delivery, or strategic vision backed by over 40 years of experience working for local authorities and housing associations. They provide evidence-based, defensible recommendations focused on best value and operational fit rather than predetermined outcomes. From complex sourcing and category strategy to embedded procurement teams and strategic reviews, PfH works alongside organisations to unlock value, reduce costs, and deliver better outcomes. The aim is to achieve smarter decisions backed by data, stronger supplier performance, and lasting improvements.

PfH has built social value into the fabric of their frameworks, making it straightforward to evidence environmental, social and economic benefits from every contract. In 2024, PfH facilitated £2 million in social value contributions and delivered £72.1 million spend on net zero carbon solutions, representing a 44.2% increase from 2023. The procurement solutions provide a clear structure for capturing social value commitments and tracking delivery, from supporting local employment and community initiatives to reducing carbon emissions. Members can utilise the Quantum platform to track their organisation’s social value delivery and demonstrate real impact to stakeholders, regulators, residents and communities. Through PfH membership, procurement becomes a powerful tool for positive impact across the UK.

PfH provides quick, compliant access to goods, works and services through both procurement frameworks and Dynamic Purchasing Systems (DPS), offering over 30 options in total. Both solutions connect social housing organisations with 350+ pre-vetted expert suppliers, including national enterprises, local SMEs and VCSEs. The solutions offer flexible options for mini-competitions or direct awards to support efficient, safe delivery of housing projects. Frameworks cover specific categories such as responsive repairs, void property refurbishment and services, security services, and telecommunications. The SHED frameworks specifically aim to promote innovation by establishing national arrangements to provide innovative goods, works, and services to the housing market. All solutions help de-risk spend and leverage buying power through optimised relationships.

PfH pays 100% of suppliers within 30 days, demonstrating their commitment to ethical, reliable practices. This payment approach is part of PfH’s broader commitment to championing fair practices and prioritising social value throughout their procurement operations. Timely supplier payments support healthy cash flow for businesses, particularly important for the SME suppliers that represent a significant portion of PfH’s supplier base. In 2024, PfH achieved £128.3 million spend with SME suppliers, supporting local economies across the UK. Reliable payment practices contribute to stronger supplier relationships and help ensure suppliers can continue delivering dependable, sector-ready solutions. This ethical approach to supplier management benefits the entire social housing ecosystem and supports better outcomes for residents.

PfH’s experts provide strategic guidance to prevent project overruns, mitigate regulatory risk, and ensure residents’ safety and wellbeing. With over 40 years of experience working in the sector for Housing Associations and Local Authorities, their teams understand the pressures social housing organisations face and can select the best solutions accordingly. All suppliers are pre-vetted and ready to support compliant delivery of housing projects. The frameworks provide quick, compliant access to goods, works and services, helping organisations navigate procurement requirements efficiently. PfH’s consultancy services deliver evidence-based, defensible recommendations that provide best value and operational fit. Members also access practical guidance on running compliant procurements, framework usage, and best practice approaches to common procurement challenges through available resources.

PfH offers end-to-end support, including guidance on mini-competitions, contractor selection, and framework call-offs. The procurement team ensures compliance, transparency, and alignment with funding requirements. Ongoing support includes performance monitoring, supplier management, and advice on integrating new retrofit technologies.

PfH connects social housing organisations with 350+ expert suppliers, including national enterprises, local SMEs and VCSEs, all pre-vetted and ready to support housing projects. In 2024, PfH achieved £128.3 million spend with SME suppliers, supporting local economies across the UK. Through PfH frameworks, members support local economies and ESG goals while delivering better outcomes for communities. The procurement solutions provide a clear structure for capturing social value commitments including support for local employment and community initiatives. PfH collaborates with suppliers who understand the realities of social housing and are committed to delivering dependable, sector-ready solutions. By prioritising fair practices and paying 100% of suppliers within 30 days, PfH demonstrates commitment to ethical supplier relationships that benefit SMEs and the broader housing ecosystem.

PfH frameworks cover a comprehensive range of housing services across over 30 frameworks and Dynamic Purchasing Systems. These include Responsive Repairs, Void Property Refurbishment, Building Materials, Capital Works and Planned Works. Telecommunications services are also covered, including digital inclusion initiatives and Internet of Things (IoT) solutions. The SHED frameworks specifically promote innovation by providing innovative goods, works, and services to the housing market. All frameworks connect members with 350+ pre-vetted expert suppliers, from national enterprises to local SMEs and VCSEs. The frameworks offer flexible options for mini-competitions or direct awards to support efficient project delivery. Members receive support for housing management, maintenance, development and tenant services requirements.

PfH has over 20 years of expertise supporting social housing procurement, working in partnership with Housemark, NHF and CIH throughout this period. The organisation’s teams bring over 40 years of experience working in the sector for Housing Associations and Local Authorities. PfH has helped to procure £400 million worth of goods and services, creating over £32 million in savings for members. Currently supporting over 1,100 housing organisations across the UK, PfH maintains a Net Promoter Score of 65, reflecting strong member satisfaction. In 2024 alone, PfH facilitated £2 million in social value contributions, achieved £128.3 million spend with SME suppliers, and delivered £72.1 million spend on net zero carbon solutions. This track record demonstrates consistent delivery of value and impact for the social housing sector.

PfH offers far more than just frameworks. Their consultancy services include embedded procurement teams as part of their bespoke support offering. Services range from specialist procurement advice and hands-on delivery to strategic vision, backed by over 40 years of experience working for local authorities and housing associations. The consultancy team provides support across four key areas, including maturity assessments, strategic reviews, outsourced procurement, and supplier engagement. From complex sourcing and category strategy to embedded teams and strategic reviews, PfH works alongside organisations to unlock value, reduce costs, and deliver better outcomes. This represents a complete procurement solution with wrap-around service, not just access to frameworks. Consultancy support comes from sector specialists with extensive category knowledge who understand housing challenges.

PfH currently has a Net Promoter Score of 65, which reflects our strong member satisfaction with our services. This score demonstrates that members value PfH’s approach to procurement support in the social housing sector. The NPS reflects feedback from over 1,100 housing organisations across the UK who trust PfH to help them succeed. PfH measures our success by our member success, providing wrap-around service throughout the procurement journey. This score is supported by tangible outcomes including over £32 million in savings created for members, 20,000 working days saved through the Quantum platform, and £400 million worth of goods and services procured over 20 years. Members appreciate PfH’s complete procurement solution, as evidenced by our testimonials. Members can be assured of being backed by skilled experts and dedicated account managers who understand housing sector challenges.

PfH frameworks offer flexible options including mini-competitions and direct awards to support efficient, safe delivery of housing projects. Members receive support from skilled procurement experts and dedicated account managers throughout the process. The wrap-around service covers the entire journey from initial conversations about requirements through to contract award and ongoing supplier and contract management. Membersalso have access to practical guidance on running compliant procurements, framework usage, and best practice approaches through available resources. With over 30 frameworks and Dynamic Purchasing Systems providing access to 350+ pre-vetted suppliers, members can also run mini-competitions tailored to their specific needs. PfH’s consultancy team can provide additional support for complex procurements, ensuring members navigate the process efficiently while balancing price, speed, compliance, and social value delivery requirements.